Orders are processed within 1–2 business days (Monday to Friday). Orders placed after 5:00 PM EST will be processed the next business day.

You will receive a confirmation email once your payment has been successfully processed.

Orders are processed quickly, so changes or cancellations may not always be possible. Please contact us as soon as possible if you need assistance.

Yes, we offer free shipping on all orders within the United States.

Orders typically arrive within 3–5 business days from the date of purchase.

At this time, we only ship within the United States.

Yes, once your order ships, you will receive a tracking number via email. You can track your order in our Order Tracking Page.

No, we do not ship to PO Box addresses.

We accept returns within 30 days of delivery. Items must be unused and in their original condition with all packaging and tags.

Please email us at support@vessants.com with your order number and reason for return.

We cover return shipping for defective or incorrect items. For all other returns, the customer is responsible for shipping costs.

Refunds are processed within 7 business days after we receive and inspect your returned item.

We do not offer exchanges. You may return the item for a refund and place a new order.

No, items purchased on sale or discount are not eligible for refunds.

We accept American Express, Diners Club, Mastercard, and Visa.

Payment is required in full at checkout, and your order will be processed once payment is confirmed.

If your payment is declined, your order will not be processed.

You can reach us using the details below:

Email: support@vessants.com
Phone: +18048771546

Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)

We aim to respond to all inquiries within 24 hours during business days.