Privacy policy
This Privacy Policy explains how Vessants (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from https://vessants.com (the “Site”) or interact with our services.
When you use our website, you're saying it's okay to follow the rules we've set out here.
1. Information We Collect
Information You Provide
When you decide to place an order or get in touch with us, we might need to gather some personal information from you, like your name, address, and other details that help us know who you are.
- Your name, email address, and phone number
- Billing and shipping addresses
- Payment information (securely handled by third-party providers)
- Order history and transaction details
- Customer service communications
Automatically Collected Data
We may also collect certain technical information automatically when you browse our website, including:
- Your IP address
- Device and browser type
- Pages viewed and time spent on the site
- Cookies and similar tracking tools
Third-Party Sources
We might get more information from companies we trust, like the ones that help us with payments, figure out how our website is doing, and get orders to our customers.
2. How We Use Your Information
We use the information you give us to help fill your orders, process payments, and get things to you on time. We also want to keep you in the loop about products and deals that might interest you. But don't worry, we follow the rules set by the California Consumer Privacy Act, so you can trust that your personal info is safe and handled correctly. We take care of your data and make sure it's used in a way that's fair and legal.
- Process and deliver your orders
- Communicate with you regarding purchases or inquiries
- Improve our website and customer experience
- Detect and prevent fraud or unauthorized activity
- Comply with legal requirements
- Send promotional updates when allowed by law
3. Cookies and Tracking
We use things like cookies to make our site work better and understand how people use it. You can control these cookies in your browser settings if you want to.
4. Sharing of Information
We may share your information with:
- Payment processors and financial institutions
- Shipping and delivery partners
- Service providers supporting our operations
- Marketing and analytics tools
- Authorities if required by law
We keep your personal info safe and don't share it with anyone else.
5. Data Protection
We take steps to protect your personal information, like using encryption, but it's impossible to make any online system totally safe.
6. Data Retention
We keep your personal info for a limited time, just long enough to meet our business needs and follow the law.
7. Your Rights
Depending on where you live, you might have certain rights that can help keep your personal info safe.
- Access or correct your personal data
- Request deletion of your information
- Receive a copy of your data
- Object to certain data uses
- Unsubscribe from marketing communications
To make a request, please contact us using the details below.
8. External Links
Our site might have links to other websites that we don't own. We can't control what's on those sites or how they handle private information.
9. Children’s Privacy
We only allow people 18 years and older to use our services. If someone is under 18, we don't collect any personal info from them on purpose.
10. Policy Updates
We might change this Privacy Policy from time to time. If we do, we'll put the new version on this page.
11. Contact Us
If you have any questions about this policy or your personal data, please contact us:
Vessants
Company Name: Arvionis Global Ventures LLC
EIN: 98-1939223
Address: 1240 Ingram Ave, Richmond, VA 23224, USA
Email: support@vessants.com
Phone: +18048771546
Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)
We aim to respond within 24 hours during business days.
For additional information, please visit our FAQs page.